Our technical support service
A technical support service to support you over the long term
Because a project doesn't stop with delivery, Installux provides you with responsive, expert follow-up. We accompany you on site and afterwards, to guarantee the durability of your works.
On-site technical assistance
Our teams work directly on site to analyze, diagnose and solve your technical problems.
In practice:
- Support in case of implementation difficulties
- Immediate technical recommendations
- Scheduled interventions to secure your deadlines
Support that lasts over time
Our mission continues well beyond site acceptance. We remain available until your requests have been fully resolved.
- Systems warranty: 10 years*
- Color warranty: up to 25 years*
Technical support: advices, corrective actions, maintenance
*warranty conditions from your sales representative
Why choose our Technical Support service?
- Proximity: field interventions and personalized follow-up
- Durability: systems designed to stand the test of time
- Serenity: long warranties (up to 25 years* for color)
Useful tools and resources
To facilitate the maintenance and longevity of your structures, we provide:
- Downloadable maintenance manuals
- Practical guides (settings, routine maintenance)